1 Introduction
Ugbt88 takes our responsibility to the privacy of every member and user of this platform seriously. This Privacy Policy explains in detail how we collect, use, store, disclose, and protect your personal information when you use the ugbt88 website and services.
By registering or using any ugbt88 service, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
Important Note: This Privacy Policy should be read together with Terms and Conditions ugbt88 which forms part of the overall agreement between you and our platform.
Ugbt88 acts as the data controller for the personal information you provide to us. This means we determine the purpose and manner in which your data is processed, and we are responsible for ensuring that processing is carried out lawfully and transparently.
2 Data We Collect
Ugbt88 collects various types of information depending on how you interact with our platform. The following are the categories of data we collect:
Account Registration Details:
- Full name as per identity card
- Date of birth and gender
- Email address and mobile number
- Username and password (stored in encrypted hashed form)
- Full address including postcode and state
Identity Verification (KYC) Details:
- ID card or passport image
- Bank statement or proof of address
- Selfie for facial verification purposes
Financial Data:
- Bank account number registered in your name
- Deposit and withdrawal records
- Transaction history on the platform
| Data Category |
Example |
Primary Purpose |
| Identity |
Name, IC number, date of birth |
Account verification & KYC |
| Contact |
Email, phone number |
Communication & Notifications |
| Financial |
Bank account number |
Deposit & Withdrawal |
| Technical |
IP address, browser type |
Security & Fraud Prevention |
| Usage |
Game history, bets |
Responsible gaming |
3 How We Use Your Data
The data we collect is used solely for the following purposes:
- Account Operations: Creating and managing your account, processing secure logins, and enabling access to all ugbt88 services.
- Financial Processing: Securely verifying and processing deposits and withdrawals to and from your bank account.
- Platform Security: Detecting and preventing fraud, money laundering, and activities that violate the terms of service.
- Legal Compliance: Fulfilling KYC obligations and reporting requirements mandated by Malaysian law.
- Service Communications: Sending important account-related notifications, security updates, and promotional information (if you have opted in to receive them).
- Service Improvement: Analyzing usage patterns in aggregate and anonymously to improve the user experience on the platform.
- Responsible Gaming: Monitoring gaming activity to identify members who may need assistance through the Responsible Gaming us.
ugbt88 will not use your data for third-party marketing purposes without your explicit consent. You may withdraw your marketing consent at any time through your account settings.
4 Data Sharing with Third Parties
Ugbt88 does not sell or trade your personal data. However, we may share necessary information with the following parties under limited circumstances:
- Payment Providers: Information required to process your deposit and withdrawal transactions is shared with our appointed payment gateway providers. These providers are bound by strict confidentiality agreements.
- KYC Verification Services: Your identity documents may be shared with approved identity verification service providers to fulfil our compliance obligations.
- Game Providers: Minimum game session information required to operate the games is shared with the game software providers on our platform.
- Authorities: ugbt88 will disclose personal data to the relevant authorities when required to do so by law, court order, or in the course of a financial crime investigation.
All third parties that receive your data from ugbt88 are required to handle that information in accordance with security standards equal to or higher than those we maintain.
5 Cookies & Tracking Technologies
Ugbt88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
- Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled as they are critical to platform operation.
- Preference Cookies: Saving your preferences such as language, display settings, and game preferences so you don't need to reconfigure them each time you log in.
- Analytics Cookies: Helping us understand how members use the platform in aggregate and anonymously, enabling us to make meaningful improvements.
- Security Cookies: Used to detect suspicious activity, unauthorised access attempts, and unusual usage patterns for the purpose of protecting your account.
You can manage cookie settings through your internet browser preferences. Disabling certain cookies may affect the functionality of some ugbt88 platform features.
6 Data Storage & Security
Ugbt88 implements comprehensive technical and organisational security measures to protect your personal data:
- Transmission Encryption: All data transmitted between your device and ugbt88 servers is protected with 256-bit TLS/SSL encryption.
- Storage Encryption: Sensitive data such as banking information and KYC documents is stored in encrypted form on our servers.
- Access Control: Access to member data is restricted to staff with a legitimate operational need, and all access is automatically logged.
- Continuous Monitoring: ugbt88's security system monitors cyber threats 24 hours a day, 7 days a week to detect and respond to any threats immediately.
- Retention Period: Active account data is retained for as long as your account remains active. After account closure, data is kept for the period required by Malaysian law before being securely deleted.
7 Your Rights as a User
As a ugbt88 member, you have the following rights regarding your personal data:
Right of Access
You may request a copy of the personal data we hold about you at any time.
Right to Rectification
You may request correction of inaccurate or incomplete data through your account settings.
Right to Erasure
You may request deletion of your personal data after account closure, subject to legal requirements.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability
You may request your data in a machine-readable format for transfer to another platform.
Right to Restriction
You may request that we restrict the processing of your data in certain permitted circumstances.
To exercise any of the above rights, please contact the ugbt88 support team via live chat on the platform. We will process your request within 14 business days.
8 Children's Data
Ugbt88 services are exclusively for individuals aged 18 years and above. We do not intentionally collect or store any personal data from minors.
If we discover that personal data of an individual under the age of 18 has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.
Parents or guardians who discover that their child has registered on the ugbt88 platform without permission are asked to contact us immediately through the available support channels.
9 Third-Party Links
The ugbt88 platform may contain references or links to third-party services such as game providers and payment processors. Please note that:
- Ugbt88 is not responsible for the privacy practices or content of third-party platforms.
- Each third-party platform has its own privacy policy, which you should read before using it.
- The existence of technical links to third-party services does not imply that ugbt88 endorses or guarantees their privacy practices.
10 Privacy Policy Amendments
Ugbt88 reserves the right to amend this Privacy Policy from time to time in line with changes in legislation, industry practices, or platform improvements. Members will be notified of any significant amendments via:
- In-platform notification on ugbt88 when you log in
- An updated "Last Revised" date displayed at the top of this document
Your continued use of the ugbt88 platform after any amendments take effect constitutes your acceptance of the revised policy. We recommend reviewing this page periodically.
The latest version of this Privacy Policy takes effect from 1 July 2026 and supersedes all previous versions.
11 Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:
- Live Chat: Available 24/7 directly within the ugbt88 platform — the fastest way to get a response.
- Support Email: [email protected]
- FAQ Page: Visit FAQ page for answers to common questions about privacy and data security.
We are committed to responding to all privacy-related enquiries within 3 business days. For requests involving data access or deletion, processing may take up to 14 business days.